We are seeking a full-time Parts Specifier to answer calls from wholesale and retail customers and/or technicians.
What We Offer
· Competitive Pay
· Family-owned and operated since 1929
· Career advancement opportunities - we believe in promoting from within!
· 401(k) with generous matching contributions
· Competitive benefits including medical, dental, vision, short and long-term disability coverage
· Continuing education
Responsibilities
· Answer calls from wholesale and retail customers providing price quotes and other information as needed.
· Assist all customers in selecting required parts in a friendly, professional and efficient manner.
· Specify and procure parts orders for delivery to customers or technicians.
· Work with other team members to ensure efficient and quality experience for every customer.
· Provide a high level of service to internal and external customers.
· Notifies the service advisor and or customer when special ordered parts have been received.
· Follows up on back-ordered parts.
· Makes sure all internal requests for parts are billed on service repair order.
· Receives payment from retail customers or obtains credit authorization.
· Keeps orderly records of all repair orders, invoices, estimates and special-order parts.
· Keeps parts counter area clean and uncluttered.
· Keeps current on new products and product updates.
· Ability to use online platforms such as OEConnect, Parts Trader, Repair Link, CCC etc.
· Computer Skills are a must.
· Other tasks as assigned.
